AltaPoint Data Systems, LLC
1-888-258-2552
*Some limitations and restrictions apply. Contact AltaPoint for details.
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1-888-258-2552
Certified EHR and
Practice Management Software
Support Solutions
Expert, courteous assistance from
trained AltaPoint professionals.
Basic Support
Support Packages
Telephone support is provided on a call-back basis. Call back response times are based on standard business hours: Monday through Friday, 8:00AM to 5:00PM Mountain Standard Time - excluding holidays. All support programs are prepaid and are non-refundable. Basic toll-free support purchased by the hour must be purchased in one-hour increments and used within six months of purchase. Unused minutes from AltaPoint Standard and Premium support packages may be used for up to one year from the date of purchase.
Additional Services
Toll-Free Support
Price...................... $129 per hour.
Unused time expires after six months.
Standard
Price...................... $329 -
Premium
Price...................... $499 -
Consulting
Price...................... $129 per hour.
Services offered.... Custom form creation. Data repair.
Includes three hours of toll-free phone support
Unused time expires after 12 months.
Includes five hours of toll-free phone support
Unused time expires after 12 months.
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