This case study was performed with Dr. Benjamin Choi of Metropolitan
Urology (Customer) and Healthcare Financial Solutions (Independent AltaPoint Value Added Reseller).
Problems before implementation of combined AltaPoint EMR and Practice
Management System:
- Duplication of dictation for the same exam information over and over.
- Communication with other doctors and residents was difficult with hand written notes.
- Duplication of work throughout the practice, re-typing and re-entering
information.
Explanation of the Implementation Process:
The implementation was carefully laid out to include an analysis of the
problems with the current systems and processes in place at the practice. AltaPoint
EMR was carefully customized to create the best working solution for Dr. Choi. Dr. Choi's
urology exams were carefully laid out and customized to his requirements and standards. Dr. Choi's office was dedicated to working
with the AltaPoint EMR and to customizing the system to work with their standards.
Comments from Dr. Choi:
When asked about the strengths of AltaPoint, Dr. Choi responded with the
following:
-The strength of having a single system combined practice management and
AltaPoint EMR - no need to worry about interface,
the extra cost of buying another software, compatibility issues which limits the
type of software one can buy.
- It's easy to document with the customized templates. It makes things much easier to document. Timesaving is not the only point of
AltaPoint EMR.
Efficiencies are also improved.
- Adequate, legible documentation is produced by the AltaPoint EMR to improve upon
our handwritten notes.
- Communication w/other doctors is also improved.
- Feedback is great, residents and other practitioners love it.
- Time-saving is a byproduct of being more efficient and having more documentation.
- Dictation time is reduced, I don't have to repeat the same dictation for similar exams every single time.
- User friendliness is the key point of AltaPoint that makes it compete with much costlier systems.
Results:
- Dictation time is reduced.
- Better records go to other providers and residents.
- Saving at least an hour a day (translates into more time for more important matters).
- More secure records are available for backup of critical information.
- Legible prescriptions - legible print out with fax options, documented on the patient
file.
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